Claim my phone at&t - Something happening to the phone later (damage, stolen, etc.) does not remove your obligation to pay it off. An insurance claim providing a replacement phone does not waive your original obligation. There is never a guarantee that a insurance replacement will be brand new. Short answer, you bought it so you must pay it.

 
Everyone in my family has insurance on their phone and every time one of our devices breaks we have received a new replacement. However this time I filed a claim and received a refurbished phone. ... "Claims may be fulfilled with new, or AT&T Certified Restored equipment of the .... Huntington bank norridge

No, the insurace gives you a replacement of what you lost. If they provided "upgrades" people would lose them all the time. And your insurance is probably through Asurion, not AT&T, they're just collecting the money for you. When solved / helped, please mark your question as solved by clicking "Accept solution".No, the insurace gives you a replacement of what you lost. If they provided "upgrades" people would lose them all the time. And your insurance is probably through Asurion, not AT&T, they're just collecting the money for you. When solved / helped, please mark your question as solved by clicking "Accept solution".File your claim online and you could receive a replacement in 24 hours.A casualty loss deduction can include losses of your home, household items and vehicles. See how to claim a casualty loss deduction. Advertisement Unexpected property losses can ha...Key Features. 8K Video and 108 MP / 10 MP / 10 MP / 12 MP quad-rear cameras. Embedded S Pen for easy notes, sketches, and scribbles. 5,000mAh battery with up to 40 hours talk time 1. Super speed, with Qualcomm® Snapdragon™ 8 Gen 1 chip and octa-core processor.The base plan is called 'AT&T Protect Advantage for 1' and costs $14 or $17 a month. Under this, you can file unlimited number of claims, with a maximum device value of $3,500 per claim. A non ...mySedgwickFor residential accounts the number you will need to call is 800-288-9983, and they are open Monday through Friday between 9am-6pm CST. The hours for business accounts are the same, but the number is 866-706-1108. You can also visit our Reward Center to claim our reward. There is an option to search by claim number or by entering your account ...File, continue, or track a claim. for your mobile device. File or Track a Claim. T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure. To ensure your request is processed as quickly as possible, please do the following before starting your online claim: If your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number). partner, Asurion. Verizon partners with Asurion to get you the. protection you need for your digital lifestyle. Learn more. Worry less with Verizon. Mobile Protect. We've got you covered with device. protection, security and support.Debes confirmar que tu dispositivo se encuentra cubierto por uno de nuestros planes de protección. 1 Ve a Protección y garantía del dispositivo.; Ingresa y selecciona tu dispositivo. If you see Status: Insured, your wireless line is currently enrolled in a protection plan. Select Insured to see your protection plan details. ¿Piensas que tu teléfono o dispositivo se perdió?Your Spending Account. (YSA), a company of Alight Solutions. This HRA Guide contains important information about your HRA, including: • How the HRA works • The reimbursement process • The catastrophic prescription drug benefit • Where to go for help IMPORTANT: • Regarding the phrases "your Health Reimbursement Account," "your ...1 year ago. If you enabled Find My Phone you can remotely lock and/or erase your phone from your iCloud account. Other than that, there is no way to erase or disable your phone remotely. AT&T or Apple can't. If you report your stolen phone to AT&T, they will blacklist so that it can't be used on any provider, but your data may still …formerlyknownas. The phones are identified by their IMEI. If when you received your insurance replacement you never corrected the IMEI they are indeed looking for the original 64 gigabyte phone. It may have something to do with them both being in the same package. You were given a sticker to mail your phone's back.Need to file or track a claim for your phone or device? Visit Asurion's online portal and get fast and easy service from the leading provider of mobile protection.I sent out my return phone in October of 2022, the phone was in perfect condition. Three weeks went by I received a message saying that my phone arrived damaged and was valued at $64 (for Iphone 11 Max Pro), I have to pay the difference of $457. I have contacted multiple reps regarding this issue, the first filed a claim.View and pay your AT&T bills online, manage multiple accounts, and upgrade your AT&T Wireless, Internet, and home phone services. Sign in.We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-833-352-7759) Mon. - Fri. 8:00 a.m. - 6:30 p.m. People who need assistance filing a claim online because of legal reasons ...STEP 2 Have Your Claim Confirmation Number Handy. After you initially filed your claim, you should have received a claim ID or confirmation number from the provider. Get that number handy, as you ...Want to learn more about filing a claim? Learn more about the claims process. Your questions on phone deductible, Asurion insurance and phone insurance claims are answered here. Find all device insurance and protection details with Verizon.Report suspicious phone calls or text messages to us. Report fraud to the Federal Trade Commission or file a complaint with the FBI Internet Crime Complaint Center IC3. Tip: If you think you might have shared your AT&T wireless account info with a scammer, learn how to change or reset your passcode and review other security options for your ...Wireless order details. You can sign in to the myAT&T app to check your order. You'll get a confirmation email when your order ships. Preordered devices ship on a first-come, first-serve basis. Back-ordered devices ship when they're available. If you think your device was lost during shipment, submit a ticket to request a refund.Property damage claims are handled through our third-party administrator, Sedgwick. You can contact our Support team at 1-800-288-2020 and let the agent know that you'd like to open a new damage claim against AT&T. They will ask you a series of questions related to the incident and provide you a claim number once it has been submitted.If it's a landline number, click the verify by phone link, and then click Call. Voice calls the phone number and gives the code. Enter the code and then click Verify. If the number is being used by another account, you'll receive a message asking if you want to claim it. Click Claim.FILE A CLAIM. Tell us what happened to your device. Generally, claims must be reported within 60 days of the date of the incident. We need to know if it was dropped, got wet, is lost, or something else. REPAIR OR REPLACE. Depending on what's wrong, we may repair or replace your device. For a cracked screen, we can usually repair it same day.Replace or repair. Don’t let a lost or damaged device ruin your day. With an unlimited number of claims and $0 screen and back glass repairs 1 for eligible devices, you can …Turn on Find My Mobile on your Galaxy phone in the Settings app. Next, go to Biometrics and security > Find My Mobile. Find My Mobile should already be enabled if you signed into your Samsung ... File your claim online and you could receive a replacement in 24 hours. sandblaster. I'd take the $150. They don't need to offer you anything, but if you want to escalate, file an FCC or BBB complaint. How do I initiate a claim against ATT or get an issue resolved? I attempted (and did) upgrade two lines in Jan. I specifically asked to trade in an eligible Iphone X for the $700 and was told becau...Enter your home phone number and select Continue. Tell us about the problem you're having, then select Continue . Review any troubleshooting steps to see if you can fix it yourself.Based on my IMEI number, AT&T says my Samsung Galaxy S7 (SM-G930FD) phone is not compatible with the 4G network and so I cannot activate a new prepaid plan online. I have been using my phone on a (non AT&T) 4G network up until now, plus ATT's own SIM card works in my phone (I went into the store to check.)Jan 1, 2022 · The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first need ... Costco Max Protection Portal. If you purchased your device from Costco, you can use this portal to start or track a claim and to view information about your plan. Or, call 877.699.1355 to get started. Go Now. Accidents happen. But high repair costs shouldn’t set you back. Assurant Device Care. Please open it and choose “Confirm email address” to be connected with a member of our team. Writing in from. United States. Calling your driver by logging in to help.uber.com is the best way to retrieve an item you may have left in an Uber. However, if you're unable to login to help.uber.com, please share the following details with us. Dropped your device in water? Cracked your screen? Lost your phone? File your claim online and you could receive a replacement in 24 hours. If you use your cell phone for business purposes more than 50 percent of the time, you may take accelerated depreciation -- in some cases as much as 100 percent in the first year -- under Section ... If you bought the phone anywhere else besides AT&T, use the warranty that the manufacturer provides with your phone. 2. Call 800-331-0500 to reach the AT&T customer service line. Once you reach the support line, let them know that your phone has a malfunction or defect and that you'd like a replacement.Claim to be a computer technician with a technical support company requesting remote access to your computer. Claim you have won a sweepstakes, contest, or other item of value. ... In addition to these tips, if you have AT&T wireless or digital phone service, you have free access to many features to help manage unwanted calls.Activate your new phone promptly when it arrives. Follow the activation instructions that came with your replacement. Do I Have to Pay a Deductible? To complete a claim, you will be required to pay the non-refundable deductible for your device ($10-250).This site is the easiest way to file your claim. Go to the Home page and start at the "File, Continue and Track My Claim" section located at the right-hand side. You may also call Assurant at 1-800-316-2075 and a care specialist will help you through the process. You’ll need the following information:INDEMNITY: You agree to indemnify and hold Asurion and its subsidiaries, affiliates, officers, agents, employees, partners and licensors harmless from and against any and all losses, claims, demands, expenses, damages and costs, including reasonable attorneys' fees, made by any third party due to or arising out of Your use of the Site, Your ...Filing a phone claim is easy and only takes a few minutes. You'll just need to provide a little bit of information to begin the process: Your phone carrier. Your phone number. Your device make and model. Once we have those details, you'll need to briefly describe what happened to your phone and when.Monthly Premium/ Charges. $8.99 per mobile number enrolled. Claim Limits. Two claims within any consecutive 12 months with a maximum device value of $2,500 per occurrence. If you were previously enrolled in AT&T Protect Insurance for 4 or AT&T Protect Insurance for 1, claims from such programs that are less than 12 months old will be carried ...31 Messages. Saturday, December 18th, 2021 7:51 AM. Installments payments after insurance claim. I found an insurance claim with assurance insurance …File your claim online. You'll need to provide your carrier, your device make and model, a description of what happened, a billing and shipping address, and a method of payment for the deductible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device. File a claim.If you’re taking care of someone, whether it’s a child or a family member, chances are, you can claim them as a dependent and get a tax break. But the rules can get tricky. This IR...Feb 22, 2024 · Go to phoneclaim.com/att or call us at 888.562.8662 to start a claim. Consumer reporting agencies like Equifax, Experian, and TransUnion are required to give you a free copy of your credit report each year if you ask for it. Visit www.AnnualCreditReport.com for more information, or use the contact info below: Equifax: 800-525-6285 , www.equifax.com. Experian: 888-397-3742 , www.experian.com.Manage your AT&T account anywhere, anytime from your smartphone or tablet with the myAT&T app. Personal Business. Find a store Ver en español. Skip Navigation. ... Text the word myATT to 556699 from your wireless phone. We'll send a link so you can download the app. FREQUENTLY ASKED QUESTIONS. Last updated: August 2, 2023.I have a Unihertz, Jelly 2 phone which is 4G VoLTE. Unihertz confirmed they have already provided AT&T the proper IMEI numbers. AT&T is going to fully switch to 4G VoLTE by 22 Feb 2022 and I've already been using 4G VoLTE on the local AT&T network for some time. The phone works fine and the upgrade shouldn't affect me.Once your claim has been approved, the claimed device becomes property of the company providing your coverage and must be returned to Assurant ® using the instructions provided. If you don't return your damaged device to Assurant within 10 days from the date you receive your replacement, you'll be charged an unrecovered device/equipment fee equal to the retail price of the replacement ...When you receive your reward notification email or letter, simply go to the reward center to review and claim your reward.. To start, you'll need to enter either your claim number (found on your reward notification email or letter) OR the billing account number that goes with your new reward-eligible service. Normally, this number is located on the top right of your bill.We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Customer Service Contact Center: 1-833-FL-APPLY (1-833-352-7759) Mon. - Fri. 8:00 a.m. - 6:30 p.m. People who need assistance filing a claim online because of legal reasons ...If this is a malfunction on a different phone than the one you intend to replace, call 888-562-8662. An expert will help you. If the device has accidental damage caused during use, has been lost or stolen, or it has been more than 12 months, you can still replace your device, but you’ll need to start a claim.Replace My Device. Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality. File, continue, or track a claim. for your mobile device. File or Track a Claim. File a claim with Assurant. We offer one of the most comprehensive suites of device protection services available today.At&t will put the device on the blacklist, after you report it lost or stolen. If you have insurance/mobile protection on that device, you will file a claim and receive a replacement. Assurion Is the name of the company who is associated with AT&T to file lost or stolen devices. The solen/lost device will no longer work in the USA or North ...Physical or liquid damage would have been covered by insurance. Replacements are taken care of through Asurion, our insurance partner. You can contact Asurion at 888-562-8662, Monday – Friday 8 AM-10 PM, Saturday- Sunday 10 AM-9 PM. They will be able to get you a new return label as well.The AT&T Virtual Visa® Prepaid Card is issued by Pathward, National Association, Member FDIC pursuant to a license from Visa U.S.A. Inc. The card may be used everywhere Visa debit is accepted online in the United States, US Virgin Islands, and Puerto Rico. Visa is a registered trademark owned by Visa International Service Association.File your claim. Tell us what happened and sign up to stay connected with text messages. Inspect damage. Providers within our trusted network can set you up with a quick and easy inspection. Begin repairs. We'll work directly with your shop or contractor to cover the cost of any additional covered damage found. Receive payment.Photos - Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices. Once you have the information together, call the Sedgwick Claim Center at 1-800-246-8464, 8am - 4:30pm CST.1.0General Terms. Welcome to AT&T! By activating, using, or paying for any AT&T products or services ("AT&T Service (s)" or "Service (s)"), you agree to be bound by this Consumer Service Agreement ("Agreement"). If you don't agree, please contact us immediately to cancel your order and/or service and return any products.The A-to-z Claims Process for Property Damage and Personal Injury supports customers in the rare instance where a defective product sold through Amazon.com causes property damage or personal injury - including products sold by Amazon or by one of our third-party selling partners. To request compensation for property damage or personal injury ...You can find out how to return your device and cancel service on the AT&T Wireless Return Policy page. You don’t have to pay a restocking fee for returns purchased online that fall under the 14-day return policy. Did you pick up an online order in the store? Go to one of our stores to have the restocking fee waived. Fee waiver is subject to ...AT&T claims even with post office receipt showing I returned my phone, that it's MY FAULT?! I am in quarantine because of COVID-19, I'm an immuno-compromised person. I did not want to go to an AT&T store to return my phone, I followed the instructions in the box.No, the insurace gives you a replacement of what you lost. If they provided "upgrades" people would lose them all the time. And your insurance is probably through Asurion, not AT&T, they're just collecting the money for you. When solved / helped, please mark your question as solved by clicking "Accept solution".If you suspect you are a target of fraud on your AT&T mobile phone account, you can report it to our Fraud team. If you suspect fraud on your U-verse, Wireline, or Internet account, file an identity theft claim. If you suspect fraud on another account, call the customer service number on your bill for assistance.I was provided a loaner phone at the AT&T store; however, the phone is locked and it will not allow me to download my contacts, texts, messages or anything that I need to conduct business or maintain social relationships. Obviously these things are important to me. Ergo, I have entered in the product replacement contract with AT&T.There are limits of up to $2,000 per approved claim and up to $5,000 every 12 months. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim. We'll repair, replace, or reimburse you for your covered breakdowns. Non-original parts may be used for repair, and a replacement product may be a new, refurbished, or ...Current reward cards. To activate or check the balance of your AT&T Visa® Reward Card or AT&T Virtual Visa® Card, enter the first four digits of your Reward Card number and select Manage your rewards. Reward Card number. Manage your rewards.Head to the Claim Website:Visit the AT&T claims website.This website is specifically designed for processing AT&T phone insurance claims. Enter Your Details:On the website, you'll be prompted to enter your AT&T account information and phone number associated with the damaged or lost device. Select Claim Type:Choose the type of claim you're filing, whether it's a lost/stolen phone ...Answer questions about your device and determine if you're eligible for a repair or replacement. Start a claim. 2. Choose an option. Based on what's wrong with your device, we'll provide a few options for your repair or replacement. 3. Track your claim. Stay updated on your claim every step of the way. We'll get you back up and running fast.If the number has been reassigned, even to a vehicle, you are out of luck. You will need to get a new number. Posting numerous times is not going to get your number back. Your number is no longer available to you. 0.For devices bought as new, we'll make the warranty device exchange on behalf of the manufacturer. Check your device manual or contact the manufacturer for warranty info. Your replacement device will be similar or better. It can take up to six business days to arrive. For AT&T Certified Pre-Owned or AT&T Certified Restore devices, we'll send you ...Report an issue. Select Chat.; Call 800.288.2020.; Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. Remember: This number is just for unburied ground cables. Some utility companies mark or paint their lines. If you see a marked line with an exposed cable or wire, and it doesn't say AT&T, be sure to report it ...Protection from Damage: One of the main reasons why people want phone insurance is to save money on out-of-pocket costs associated with issues like water damage, broken screens, mechanical failures after the warranty ends, and more. Even if your deductible is $50 to $200, that's still likely cheaper than buying an entirely new phone.Report suspicious phone calls or text messages to us. Report fraud to the Federal Trade Commission or file a complaint with the FBI Internet Crime Complaint Center IC3. Tip: If you think you might have shared your AT&T wireless account info with a scammer, learn how to change or reset your passcode and review other security options for your ...Before the deadline, go to the Reward Center and: Enter the claim number or AT&T account number and ZIP Code. Select Go to see your rewards. Choose Claim it now. Confirm and accept the Terms & Conditions, then select Continue. Enter an email address or a phone number so we can keep you posted on your reward status. Claim your rewards.Arbitration is a way of resolving disputes. It's like court but much less formal. It uses a neutral arbitrator instead of a judge or jury to hear evidence and decide the case. Discovery is more limited than in court, but the arbitrator applies the same law that a court would apply. The arbitrator's ruling is binding and is subject to very ...Everyone in my family has insurance on their phone and every time one of our devices breaks we have received a new replacement. However this time I filed a claim and received a refurbished phone. ... "Claims may be fulfilled with new, or AT&T Certified Restored equipment of the ...File your device claim online. To use our simple online claims experience to have your phone repaired or replaced, click here. You'll need to provide: Your carrier. Your device make and model. A description of what happened. A billing and shipping address. A method of payment for the deductible. Filing a claim usually takes less than 10 minutes ...Once your claim has been approved, the claimed device becomes property of the company providing your coverage and must be returned to Assurant ® using the instructions provided. If you don't return your damaged device to Assurant within 10 days from the date you receive your replacement, you'll be charged an unrecovered device/equipment fee equal to the retail price of the replacement ...My AT&T. Start of main content. ... Have a broken phone, tablet, or other device? Was your phone lost or stolen? Find out how to fix or replace it. You can also track your AT&T device protection or warranty claim. Choose a topic. Fix or replace a device. Check claim status.As suggested, erasing all data from the phone after you recover anything important is a good idea. It can either be returned to Asurion or its a ipod touch. 0. 1. I recently filed an insurance claim on a phone my son lost and was approved for a new phone. After receiving the new phone and activating the new phone my son found the old phone.ATTHelp. Hello chicago56, let's get you pointed in the right direction for support with your trade-in. You will need to reach out to AT&T Trade-in Program. You can connect with an online agent Monday through Friday Between 9:00 AM and 5:00 PM CST. You can call at 1-888-445-6005 Monday through Friday between 7:00 AM and 7:00 PM CST, Saturday and ...Don't cancel your current service until we install your new service. The field tech will activate your service and show you how to use your new equipment. Our field techs can't move TVs or furniture, so make sure wall outlets and other areas are easy to access. FYI: Have AT&T Internet or AT&T Internet AirPhone:Call the AT&T insurance claims department at 1-***-***-****. AT&T Store:Visit any AT&T store and speak with a representative. 2. Prepare your information: AT&T account number; Phone number associated with the damaged device; IMEI number of your phone(you can find this on your phone settings or on the back of your phone) Details of the ...Photos - Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices. Once you have the information together, call the Sedgwick Claim Center at 1-800-246-8464, 8am - 4:30pm CST.Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request.Waiting to hear the result of a VA disability claim can be eased with a status update. Whether you choose to contact the VA office online or via phone, you can quickly get the stat...The unlimited phone plan is back with AT&T, but you might not want to sign up for what comes along with it. By clicking "TRY IT", I agree to receive newsletters and promotions ...To activate a replacement phone issued by AT&T, simply power on the phone and follow the prompts. This process will be similar to any phone activation procedure. AT&T may ask you to call 866-895 ...

Claim Limits 2 claims within any consecutive 12 months with a maximum device value of $1500 per occurrence. Replacement Device Once your claim is approved, the replacement device is shipped to you and received overnight in most cases. Claims may be fulfilled with new, AT&T Certified Like-New remanufactured or other models of like kind and quality.. Baking soda and peanut butter rat poison

claim my phone at&t

In the first 6 months the deductible is $225 for top tier phones. No you can't prevent the charge or reverse it as you received replacement phones. The information on your Insurnace would have been mailed to you when you were enrolled in insurance. I know no one reads the brochure, but they should. $225 to replace a new phone is still better ...1. 2. I paid to my old account. I was told to send an email to verify my bank information so the credit could be applied to my new account. I was told: [email protected] did not work.To claim these funds, please complete the information requested on the letter that you received, make a copy to keep for your records and mail the original to the address listed on the letter. The form must be completed and returned within 30 days of the date of the letter.Two accidental damage claims ; If you need coverage for four phones, the $45/month package includes the same benefits, with up to six accidental damage and eight loss, damage, and theft claims per year. Making and tracking a claim with AT&T. You can make a claim online with your AT&T phone insurance anytime. Or, you can call 1-888-562-8662 on ...AT&T early upgrades the only credit you get is the remaining installments on the phone that you are still paying for. You did not indicate whether or not the phone you traded in was 100% paid for. 2. You had to be on a qualified unlimited data plan. Qualified plans have a base price of $75 or more for one line.If you need help with AT&T products and services for your business, you can chat with our tech support experts at 800.321.2000. Claim your AT&T Business bundle reward card offer. When you bundle AT&T Phone for Business and AT&T Business Fiber and order online, not only will you get great internet and phone service for your business, but you ...I am a long time AT&T customer and US Army Veteran dealing with a relatively sophisticated fraud claim that AT&T has been no help resolving. Specifically, a criminal pretending to by my wife walked into an authorized AT&T retailer and purchased a new iPhone on my account using a new installment plan, and ported my wife's phone number onto this new fraudulent phone (they then used this ...Go to your myAT&T account overview. Sign in, if asked. Scroll to My devices and choose Manage device or Manage plan & device. Go to Options & settings and select Suspend wireless service. Choose a reason and select Suspend. Follow the prompts to suspend your service. Make sure to block your device too if it was stolen.Consumer reporting agencies like Equifax, Experian, and TransUnion are required to give you a free copy of your credit report each year if you ask for it. Visit www.AnnualCreditReport.com for more information, or use the contact info below: Equifax: 800.525.6285, www.equifax.com. Experian: 888.397.3742, www.experian.com.Replace My Device. Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality. File, continue, or track a claim. for your mobile device. File or Track a Claim. File a claim with Assurant. We offer one of the most comprehensive suites of device protection services available today.If the voicemail system prompts you to enter your 10-digit voicemail box number, contact Customer Care. You can: Chat with us using the Chat button when available (not available for AT&T PREPAID SM (formerly GoPhone ®)). Call 611 from an AT&T wireless phone. Call 800.331.0500 (AT&T PREPAID customers call 800.901.9878).Get directions, store hours, and phone number for an AT&T store near you.Claims Service Cancellation. Returns AT&T offers a return policy for equipment and services purchased directly from AT&T. This return policy may not reflect the policies of AT&T authorized retailers. If the phone or device you purchased doesn't meet your expectations, return it by mail within 30 days from the date the equipment was shipped..

Popular Topics