Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription.This will allow you to benefit from the upgraded subscription right away and your newly upgraded subscription will automatically renew at the end of its subscription time. The latest Norton 360 subscriptions we recommend: Norton AntiVirus Plus offers protection for 1 PC or Mac: Powerful protection for your device and personal information on it.Your cancellation, return, and refund eligibility may differ if you purchased from or are billed through a third party (e.g., app store, service provider, retailer, etc.). Review your offer terms for more information. Our policy is independent of any statutory rights that you may have under the law. Stop your subscription from automatically ... Refund. Activate your Norton subscription. Renew your expired Norton subscription. Learn what to do if you do not find Norton subscription in your account. Download your Norton product purchased from a retail store. Activate Norton 360 app on your mobile device. Update your credit card information. Recover your Norton account. Request a refund for an annual renewal fee. Applicable for: Android;Mac;Windows;iOS. Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. Contact Us, if you cannot find your subscription below. And if you wish to cancel, please sign in to your account, or contact us . For more details, visit our Refund Policy .Learn how to submit a Support Request with the name of who you need to cancel. Products & Services. All Products & Services; All-in-One Plans; Norton 360 Standard; Norton 360 Deluxe; Norton 360 Premium; Norton 360 with LifeLock Select ... Norton rescue tools. Think you have virus? Problem launching on Windows.You may verify this by viewing the subscription status in your Norton product. Q： Will my subscription really expire or is there a 'grace' period? A： If you cancel your Automatic Renewal enrollment, your subscription will expire unless you manually renew your subscription. You will be reminded by your product to manually renew your ...The simplest way to renew your protection is from inside your product. Here’s how: Start up your Norton application. On the main window, look for the renewal section near the …1. USSD Codes: Dial *135# from your Vodacom mobile phone. Select the “Services” option. Choose “Unsubscribe” or “Manage Subscriptions.”. Follow the prompts to unsubscribe from specific services. 2. Vodacom Website: Visit the Vodacom website ( www.vodacom.co.za) on your computer or mobile browser. To cancel your Norton Subscription, follow these easy steps: 1. Navigate to the website (Canada or US) and log in. 2. Under device security select view devices. 3. Select Cancel Subscription Renewal. 4. Select a Reason and Click Cancel Renewal. Business hours: Phone support is open 24 hours a day, 7 days a week. View local phone numbers. Contact Norton to connect with a live Norton Chat or Norton Phone agent. Norton customer support specialists can provide personalized service today. Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan: After cancelling your recurring subscription, your subscription will not automatically renew. Your protection will continue through the end of your current paid term. After cancelling your recurring subscription, your subscription will not have the Norton Virus Protection Promise. Your protection will continue through the end of your current ...Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. ... The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries ...Activate your Norton protection with a product key › Open your Norton device security. If you see the My Norton window, next to Device Security, click Open. In the Norton product main window, click Help > Account Information > Enter Product Key. Enter the product key that you received from Norton.To get an accurate list of devices, log into your Norton Account and click on the user icon at the top right, then click on Manage My Subscriptions. Then find your current subscription and click on Manage Licenses to see the list of devices activated on that subscription. ( credit peterweb) Thanks.I get the following message "Your Norton Utilities Ultimate subscription has expired. Renew it to help secure your PC." Problem is, when I go to My Account it says the opposite and it's on auto renewal. ... But you can always remove it from your PC, by opening appwiz.cpl ... Norton™ is part of Gen™ - a global company with a family of ...Forgot password? Log in to your Norton account. Sign in to enter your product key, access your account, manage your subscription, and extend your Norton protection to PC, Mac, Android, and iOS devices. If you don't already have a Norton account, create one today.Request a refund for an annual renewal fee. Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. If you were charged for the annual ...Struggling with your Norton 360 subscription? This video walks you through the cancellation process step-by-step, ensuring you can cancel your subscription s...There are multiple ways to cancel your LifeLock subscription. The first, and easiest way to cancel your subscription is from your LifeLock account. Here’s how: Visit the LifeLock website and ...HOW TO CANCEL NORTON SUBSCRIPTION ; I’m trying to find out how to Cancel my annual Norton 360 Deluxe, but search results just loop; Difficulty to cancel auto subscription/renewal & Refund ; I’d like to cancel my subscription and work out a refund immediately as I didn’t want the account renewal. cancel subscription and get a refundSTOP YOUR SUBSCRIPTION FROM AUTOMATICALLY RENEWING. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal. Confirm your cancellation. Cant find Cancel …When you changed to the 3 device subscription, it sounds like a new subscription was set to start after the old one expired. So the warnings you are getting are from the old subscription. You will continue to get those for about 30 days. As long as your Norton product shows Active, or a number of days remaining, you are covered.In this case, the Norton Subscription Has Expired email contains a reminder that the Norton 360 Total Protection subscription is about to expire, which the scammers try to pass off as legitimate. Scammers trick users into renewing their subscriptions by clicking on the “Renew NOW” link in this email. The scam email also …Users report not being able to make subscription changes ~30+ days [related info here] before the subscription is due to renew. Users report Norton pulls recurring subscription payment up to 35 days before the subscription is due to renew. Do you want to stop your Norton subscription from automatically renewing?Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription.Learn how to submit a Support Request with the name of who you need to cancel. Products & Services. All Products & Services; All-in-One Plans; Norton 360 Standard; Norton 360 Deluxe; Norton 360 Premium; Norton 360 with LifeLock Select ... Norton rescue tools. Think you have virus? Problem launching on Windows.Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. For each annual renewal payment or free trial with paid annual subscription, you can request a full refund within 60 days of being charged.Cancel an old account. Posted: 09-Jan-2024 | 5:22AM · 2 Replies · Permalink. I have just taken a 60day trial of driver updater, it put the payment details through linked to an old Norton account, I know the email address but not it's password so I have no access to the account myself nor the old email which again I do not remember …I get the following message "Your Norton Utilities Ultimate subscription has expired. Renew it to help secure your PC." Problem is, when I go to My Account it says the opposite and it's on auto renewal. ... But you can always remove it from your PC, by opening appwiz.cpl ... Norton™ is part of Gen™ - a global company with a family of ...Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. Re: Cancel subscription. Posted: 14-Jun-2022 | 6:53PM · Permalink. Norton Community does not have access to your Norton account, subscription details nor payment method. Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expiry. × Global Support. Choose your language from the list below. Americas. Português (do Brasil) English; Canada Français; Español (LAM) Middle East Africa Renew Subscription. 1. Open the Norton AntiVirus program, and then click the "Renew Now" button at the bottom of the main screen. Select "Renew My Subscription," and then click "Buy Now."Printer problems? PC performance issues? Get unlimited on demand IT help 24/7* to fix tech issues. 40% off applicable on the annual plan for limited period only. Think you have virus? Learn how to get a refund for your Norton product. The instructions to obtain refund varies depending on where you made purchase. Norton Cancellation and Refund Policy. Applicable for: Android;Mac;Windows;iOS. You may change your mind, or your needs may change, and that's what our Cancellation & Refund Policy is for, although we would be sad to see you go. Your cancellation, return, and refund eligibility may differ if you purchased from or are billed through a third ... Online Cancellation Process. Go to Norton’s website and log in to your account. Click on the “My Subscriptions” tab. Find the subscription you want to cancel and click on … Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. Contact Us, if you cannot find your subscription below. And if you wish to cancel, please sign in to your account, or contact us . For more details, visit our Refund Policy .1 How to Cancel Norton Subscription Online. 1.1 How to Cancel Norton Subscription on iPhone; 1.2 Cancel Norton Subscription Via Mobile Phone; 1.3 …Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. ... The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries ... Printer problems? PC performance issues? Get unlimited on demand IT help 24/7* to fix tech issues. 40% off applicable on the annual plan for limited period only. Think you have virus? Learn how to get a refund for your Norton product. The instructions to obtain refund varies depending on where you made purchase. Visit the Member Support & Services home page before you request a refund for assistance with common questions or issues. The instructions to obtain a refund varies depending on where you made the purchase. Please choose one of the following depending on your purchase: Request a refund for an annual renewal fee.2. Input the email address and password that you designated when you created your Norton account, and then click "Enter." 3. Click "Off" next to "Automatic Renewal and Subscriptions."Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, …18K views 2 years ago. In this video tutorial you will find all the required steps to Cancel Norton antivirus automatic renewal feature. Here are some step which helps you to stop …Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan:Users may stop/cancel recurring subscription service & delete billing information anytime. ... Annual subscriptions: Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund, if requested within 60 days of …For a Refund for an Automatic Renewal charge I was not able to use the Chrome browser but I did have success using the MS Edge browser. Hope this helps. Norton™ is part of Gen™ - a global company with a family of consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner.Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, …Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription.Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your …Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. ... The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries ...18K views 2 years ago. In this video tutorial you will find all the required steps to Cancel Norton antivirus automatic renewal feature. Here are some step which helps you to stop …The simplest way to renew your protection is from inside your product. Here’s how: Start up your Norton application. On the main window, look for the renewal section near the …Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan:If you right click the taskbar, select task manager, then go to the start up tab. Look for any Norton items in there and the right click and select disable. Kind Regards, Elise. DA. DamianDavis. Replied on August 13, 2022. Report abuse. In reply to EliseM_456's post on August 13, 2022. Thanks for the reply.Cancellation & Refund: you can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, ... If you have a bundle (a qualifying subscription from Norton purchased with either another offering from Norton, or a third party offering), your refund will be limited to the Manufacturer’s Suggested ...Cancel an old account. Posted: 09-Jan-2024 | 5:22AM · 2 Replies · Permalink. I have just taken a 60day trial of driver updater, it put the payment details through linked to an old Norton account, I know the email address but not it's password so I have no access to the account myself nor the old email which again I do not remember …Get unlimited on demand IT help 24/7 to fix tech issues. 45% off applicable on the annual plan for limited period only. Think you have virus? Read this article to know more about Norton return and cancellation policies. The eligibility to return Norton is …2. Input the email address and password that you designated when you created your Norton account, and then click "Enter." 3. Click "Off" next to "Automatic Renewal and Subscriptions." Norton Cancellation and Refund Policy. Applicable for: Android;Mac;Windows;iOS. You may change your mind, or your needs may change, and that's what our Cancellation & Refund Policy is for, although we would be sad to see you go. Your cancellation, return, and refund eligibility may differ if you purchased from or are billed through a third ... For a Refund for an Automatic Renewal charge I was not able to use the Chrome browser but I did have success using the MS Edge browser. Hope this helps. Norton™ is part of Gen™ - a global company with a family of consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner.For a Refund for an Automatic Renewal charge I was not able to use the Chrome browser but I did have success using the MS Edge browser. Hope this helps. Norton™ is part of Gen™ - a global company with a family of consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner.Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, … To cancel your Norton Subscription, follow these easy steps: 1. Navigate to the website (Canada or US) and log in. 2. Under device security select view devices. 3. Select Cancel Subscription Renewal. 4. Select a Reason and Click Cancel Renewal. In case of Norton Ultimate Help Desk 1-device annual subscription purchase, you can cancel your contract and request a full refund within 60-days of the date of purchase, or in the case of an annual renewal, within 60-days of being charged, provided that in either case services have not yet been redeemed. Learn how to cancel your Norton or LifeLock subscription and request a refund if you are not satisfied with your purchase. Find out the eligibility, terms and conditions for different …I didn’t mean to delete my account, can you put it back? ›. How do I have my account deleted? ›. DocID: v20220512171520504. Last modified: 02/08/2024.For a Refund for an Automatic Renewal charge I was not able to use the Chrome browser but I did have success using the MS Edge browser. Hope this helps. Norton™ is part of Gen™ - a global company with a family of consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner.Here is a step-by-step guide on how to cancel a Norton subscription: 1. Locate your Norton account: Access your Norton account by visiting the official … Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan: Norton 360 or Norton Secure VPN Trial: The Norton Secure VPN or Norton 360 trial from Apple App Store or Google Play Store requires a payment method and the activation of an annual paid subscription through an in-app purchase. A charge for the annual paid subscription is initiated at the end of your trial period. To cancel the trial before any ...Annual subscriptions: Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund, if requested within 60 days of the purchase date. ... Were you able to stop/cancel Norton recurring subscription service …I would like to cancel my annual subscription NOW and use whatever remaining time I have left! However, when I go under my account - there is NO WHERE … Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription. Re: Remove expired or unused subscriptions. Posted: 16-Jan-2023 | 5:54PM · Permalink. Sorry but it can't be done. Norton seems to want us to be able to look back on our history of product we have used. In my Account, the older subscriptions are hidden behind a History link, so they do not clutter up the page unless you want to see …The simplest way to renew your protection is from inside your product. Here’s how: Start up your Norton application. On the main window, look for the renewal section near the …Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expiry. Users report approx 30-45 days before current term expire...not being able to change Automatic Renewal Service setting. Please Contact Norton Support regarding your subscription/cancel. Contact Norton Support - ChatIn this video, I will show you how to cancel your Norton subscription. So, subscribe to our channel and watch the video until the end.~ Chapters:0:00 Introdu...Norton Cancellation and Refund Policy. Applicable for: Android;Mac;Windows;iOS. You may change your mind, or your needs may change, and that's what our Cancellation & Refund Policy is for, although we would be sad to see you go. Your cancellation, return, and refund eligibility may differ if you purchased from or are billed through a third ... Best Times to call. Tuesday, Wednesday and Friday. 3 min (approximately). Submit your information through the form for faster help. Contact Norton online, via chat 24 hours a day, 7 days a week. Contact Norton to connect with a live Norton Phone agent. Norton customer support specialists can provide personalized service today. Nov 23, 2022 · Norton™ is part of Gen™ - a global company with a family of consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner. Gen trademarks or registered trademarks are property of Gen Digital Inc. or its affiliates. Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, …Click Cancel Subscription Renewal or Manage Renewal located below the subscription you want to cancel the renewal for; and. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan ... If we are unable to remove the virus, your refund will be based on the actual price paid for the current term of your Norton subscription. Any ...I keep getting pop up every time I start up my laptop telling me that my driver updater subscription needs renewing. I have already paid for it, but still pop up appears. I spent 40 minutes on phone talking to an operator who assured me that she had resolved the problem and I would not see the pop up any more, but today it has appeared on both …To get an accurate list of devices, log into your Norton Account and click on the user icon at the top right, then click on Manage My Subscriptions. Then find your current subscription and click on Manage Licenses to see the list of devices activated on that subscription. ( credit peterweb) Thanks.Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expiry. Users report approx 30-45 days before current term expire...not being able to change Automatic Renewal Service setting. Please Contact Norton Support regarding your subscription/cancel. Contact Norton Support - Chat
For each annual renewal payment or free trial with paid annual subscription, you can request a full refund within 60 days of being charged. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For details, visit our Cancellation & Refund Policy .. Isnnetworld
Business hours: Phone support is open 24 hours a day, 7 days a week. View local phone numbers. Contact Norton to connect with a live Norton Chat or Norton Phone agent. Norton customer support specialists can provide personalized service today.Cancellation & Refund: you can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation & Refund Policy. To cancel your contract or request a refund, click here.Cancel an old account. Posted: 09-Jan-2024 | 5:22AM · 2 Replies · Permalink. I have just taken a 60day trial of driver updater, it put the payment details through linked to an old Norton account, I know the email address but not it's password so I have no access to the account myself nor the old email which again I do not remember …3. Click "Submit." Fill out a form for every Norton product you wish to cancel automatic payment on. When signing up with the anti-virus service, Norton gives you the option of automatically ...Problem launching on Windows. Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your current Norton subscription.For an annual paid subscription after a free trial, you can request a full refund within 60 days of being charged. Subsequent annual renewal payments are also eligible for a full refund if requested within 60 days of being charged. Monthly subscriptions: If you have a monthly subscription, you can cancel your contract and request a full refund ...I just want to cancel my subscription which expires on August 17. I got mails after mails for updating my account as I had a new bank card. I didn't provide data as I wanted anyway to cancel my subscription. To my amazement one month before, on July 16 I was charged for a new subscription though they didn't have my new card. I was …Sign in to your account. In the top-right corner of the page, hover over the account icon or photo and click My Subscriptions.; On the My Account page, on the My Subscriptions tab, select the product you want to manage.; Under the product, click Manage Licenses.; In the pop-up window, choose the device that you no longer use, and then under Remove …Know how to unsubscribe from or cancel your Norton subscription on Apple App Store or Google Play Store or Microsoft Store. Products & Services. All Products & Services; All-in-One Plans ... Norton rescue tools. Think you …Hi there I have cancelled my subscription for Norton Security Ultra today 21/12/2023 and would like to get a refund. I got a super quick email response saying that my subscription was cancelled but will stop in a years time. I want a refund. I dont want cover for the next year. It is a frustrating experience just trying to get the right place but getting …Automatic Renewal. Refund. Activate your Norton subscription. Renew your expired Norton subscription. Learn what to do if you do not find Norton subscription in your account. Download your Norton product purchased from a retail store. Activate Norton 360 app on your mobile device. Update your credit card information. Recover your Norton …Learn how to cancel Norton subscription or turn off Norton Automatic Renewal service and get refund. Follow the steps to avoid future automatic billing and renewal of your …STOP YOUR SUBSCRIPTION FROM AUTOMATICALLY RENEWING. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal. Confirm your cancellation. Cant find Cancel … Stop your subscription from automatically renewing. Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan: Dec 23, 2023 · Stop your Norton subscription from automatically renewing Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates. I want to cancel my subscription. I need a refund. I have been hospitalized and did not or don't remember ordering a year subscription to Norton. I did not know it was opened until I got a paid bill for a year, $121. I believe. ... Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the ...Sign in to your Norton account. On the My Account page, located either next to or below the subscription for which you want to cancel the renewal and the renewal charges, click Cancel Subscription Renewal or Manage Renewal. Confirm your cancellation. For Japan, Korea, China, Hong Kong, and Taiwan:I keep getting pop up every time I start up my laptop telling me that my driver updater subscription needs renewing. I have already paid for it, but still pop up appears. I spent 40 minutes on phone talking to an operator who assured me that she had resolved the problem and I would not see the pop up any more, but today it has appeared on both ….